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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nina Khounsone

September 25, 2026

5  out of  5
rating by Nina Khounsone
"Always very helpful. Great customer service. You can always reach someone on the phone."
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Cheryl May

September 24, 2026

5  out of  5
rating by Cheryl May
"I have been with State Farm for almost 30 years because they are the best! I haven't had many claims, but when I did, they were handled exceptionally and hassle-free. Carl and his team are amazing! I can always count on Hannah and Rocio to provide me with excellent customer service, including answering any questions I have or providing any documentation I need. I feel confident that I am covered with State Farm and his wonderful team. Thank you for your care and attention and always making me feel like a valued customer!!!"
We responded:
"Thank you for the kind words Cheryl! I appreciate you pointing out what Rocio and Hannah do every day for wonderful customers like you!!! Carl"
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William Radovich

September 21, 2026

5  out of  5
rating by William Radovich
"Bonnie Ireland has been my agent for over 30 years, since she was with her father's agency, before joining Carl Ferraro's agency. Also immediately responsive, never an issue with answers or claims"
We responded:
"Thx Bill. We appreciate you for so many years and of course your special relationship with Bonnie! Thank you for signaling her out and the great job she does! Carl"
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Steve Bridenball

September 15, 2026

5  out of  5
rating by Steve Bridenball
"Ferraro Insurance for 35 years has always done an A+ job...Bonnie Ireland was fantastic, always prompt, efficient, knowledgeable, and easy to reach. "Top of the Mark"."
We responded:
"Thank you Steve! Bonnie does a great job every day. I appreciate you recognizing her and her work!! Carl"
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Gail Brown

September 9, 2026

5  out of  5
rating by Gail Brown
"The staff, Bonnie ,the most recent staff member is very capable, efficient and personable.. I always know I will get a return quick answer for a simple or complex issue."
We responded:
"Gail thank you for the great review and acknowledging Bonnie. She truly cares about all of our great customers like yourself. Carl"
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Mark G

September 2, 2026

5  out of  5
rating by Mark G
"I’ve been a State Farm client for nearly 20 years. The entire team consistently fights for the best possible result for me, and I couldn’t possibly wish for anything more.

Carl Ferraro is my agent, and he is amazing. Despite the fact that he has been in the business for decades, he will not hesitate to go hands-on when necessary and always makes sure things get taken care of.

The entire staff is exemplary but Salina Cisneros and Bonnie Ireland stand out in my opinion. They are both absolutely amazing assistants and always come through for me. Even though I sometimes drive them crazy, they always exhibit great patience with me!

After nearly 20 years, I couldn’t be happier with the service and support I’ve received."
We responded:
"Thank you Mark and a big thanks for recognizing Bonnie and Salina. The entire team works hard every day to take care of customers just like you! Carl
"
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Heather Edwards

August 27, 2026

5  out of  5
rating by Heather Edwards
"Rocio and the entire staff of Carl Ferraro‘s office has been more than just an insurance company. They’re more like a family. My actual family and I have been customers of Carl Ferraro’s for over 30 years and I would never think to change. If you need a good insurance Company for your home and your cars and whatever else is special to you, you must go with Carl Ferraro’s office in Huntington Beach California. They are number one."
We responded:
"Thank you Heather. Rocio really is a very caring person and does a great job every day. I greatly appreciate your kind words about Rocio and the entire team! Carl"
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Rick

August 27, 2026

5  out of  5
rating by Rick
"I’ve been with Carl Ferraro’s State Farm office since 1987. I have always had great service and today was no exception. Hannah helped me today and it was a great experience. Super friendly, helpful and professional. Thanks for providing such a great organization Carl!"
We responded:
"Thank you Rick. We consider customers like you to be friends! Appreciate your kind words! Carl
"
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Eric Hirsch

August 26, 2026

5  out of  5
rating by Eric Hirsch
"I have been a customer of Carl and Bonnie for over 14 years, and their services are always great."
We responded:
"Thank you Eric. Bonnie does a great job with all of our great customers like you. Thank you for recognizing her. Carl"
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Joshua Rice

August 26, 2026

5  out of  5
rating by Joshua Rice
"Bonnie Ireland treated me with the utmost respect and patience during my navigation through a very unfamiliar situation. Bonnie was: genuine, kind, personable, and very timely throughout the entire process.

I have zero complaints whatsoever."
We responded:
"Thank you Josh! Bonnie is here every day on behalf of our customers. Thank you for taking the time to recognize her! Carl"
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Michelle D'amond

August 19, 2026

5  out of  5
rating by Michelle D'amond
"I have had State farm for over 40 years. I was so happy that there was a smooth transition when Carl took over my old Brokers agency. I was afraid at first because no one likes change. They won me over immediately especially Bonnie who is beyond patient. Carl personally went to bat for me during a very difficult situation. They have navigated all the recent insurance changes with me informationally and with grace. You will not be disappointed using this office, the whole team is great.

Added bonus~I have always talked to a live person, which is monumental to me. There is no being sent around in a loop with AI."
We responded:
"Thank you Michelle! Bonnie does a great job with customers like you on a daily basis. I appreciate you taking the time to post a nice note. Carl"
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N Cap (NCAP96)

August 18, 2026

5  out of  5
rating by N Cap (NCAP96)
"Bonnie has been my rep for years and she has always been so nice, helpful and quick to respond!"
We responded:
"Thank you for recognizing Bonnie and the great job she does! Carl"
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Linda & John Braithwaite

August 14, 2026

5  out of  5
rating by Linda & John Braithwaite
"We’ve been with State Farm for years for our insurance, and when our agent retired, we were moved to Carl Ferraro’s office. The other day, I called to ask about an email we got from State Farm, and I spoke with Rocio. She was so nice and made me feel better as we chatted about it. I really enjoyed working with Rocio, and because of her great service, we’ve found a fantastic team to take care of our insurance."
We responded:
"Linda and John, thank you so much for the great review. Rocio and the entire team doing a great job and working with wonderful customerslike you. I appreciate you taking the time to recognize Rocio. Carl"
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Nurse Kristin Woodward

August 12, 2026

5  out of  5
rating by Nurse Kristin Woodward
"I have been a loyal customer because the staff is super helpful and amazing. Rocio ( I think that’s how you spell it) is so nice. I’m so blessed to have them as my insurance provider."
We responded:
"Kristen thank you for taking the time to recognize Rocio. She does a great job every day and cares about her customers. Thx and have great day! Carl"
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Patty Smith

August 11, 2026

5  out of  5
rating by Patty Smith
"I have been a client of State Farm for 4 decades
No matter the question, big or small, the response from my agent is immediate!!"
We responded:
"Thx Patty. I personally appreciate your loyalty to State Farm and my agency. Thank you for taking the time to give us such a wonderful review! Carl"
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S Fs

August 6, 2026

5  out of  5
rating by S Fs
"Always have consistent high-quality customer service from Carl Ferraro‘s office. He has been in the business for quite some time- there’s a reason for this. The level of service that he and his staff provides is of the highest quality and value."
We responded:
"Thank you so much for taking the time to post those nice words. We appreciate the business and please know we are always available to help with all of your insurance and financial needs. Carl"
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sus chu

August 6, 2026

5  out of  5
rating by sus chu
"We have been long-time clients with State Farm for all of our auto and home insurance needs, and I have always appreciated the team's efficiency. Thanks to Hannah for her assistance over the phone today. She was pleasant and professional while taking care of our matters."
We responded:
"Susan, thank you so much. Hannah is fairly new to our team but she gets our culture of taking care of customers. I appreciate you singling her out and the great job she does every day. Thank you Carl"
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KTMMAN “OldManandtheZ”

August 4, 2026

5  out of  5
rating by KTMMAN “OldManandtheZ”
"I’ve been with Curl as my agent for over 45 years. His staff is wonderful Hannah was very quick to help me today."
We responded:
"Thank you so much for taking the time to give us a very nice five star review. Carl"
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Maggie Heshmati

July 28, 2026

5  out of  5
rating by Maggie Heshmati
"For over 20 years I have had the privilege using their services for all my family cars and properties. The service has been superb and I am extremely happy, Thank you to all the team members that have assisted us all these years."
We responded:
"Thank you Maggie. We try to work as a team every day to give loyal like you an enjoyable experience. Carl"
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Frank Baldwin

July 27, 2026

5  out of  5
rating by Frank Baldwin
"Bonnie did a terrific job of handling the account."
We responded:
"Frank thank you . Bonnie always does a great job with customers just like you . Thank you!!! Carl"
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caquerido

July 24, 2026

5  out of  5
rating by caquerido
"Thank you Rocio for helping me through the situation that I was going through. I appreciate your responsiveness and look forward to working with you in the future."
We responded:
"Thank you for the great review and pointing out Tocio

Catl"
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Dana Dwaileebe

July 24, 2026

5  out of  5
rating by Dana Dwaileebe
"Rocio was absolutely amazing! She answered all my questions thoroughly! I highly recommend this office for State Farm Insurance"
We responded:
"Thank you Dana. We appreciate the review. Rocio does an awesome job with all of our existing and new customers. I appreciate you taking the time to give her such a great review. Call on us anytime. Carl"
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Terri Hovdestad

July 24, 2026

5  out of  5
rating by Terri Hovdestad
"Bonnie - Was super helpful, knowledgeable and fast. Needed to update our car insurance and our house insurance. Gave me additional info on ways to reduce our costs as well. Very appreciative"
We responded:
"Terri, thank you for taking the time to give Bonnie such a nice review. She does a great job every day. Carl"
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Damian Mack

July 23, 2026

5  out of  5
rating by Damian Mack
"Bonnie and Lesly are very friendly and very respectful."
We responded:
"Thank you Damian for signaling the team out. We appreciate your business. Carl"
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Patricia

July 21, 2026

5  out of  5
rating by Patricia
"Friendly, efficient service. The staff
are so uplifting that you don’t mind paying your bill."
We responded:
"Patricia thank you for taking the time to give our agency a five star review. The team loves working with customers just like you. Carl
"